At ResEthiq, we are committed to protecting your privacy and maintaining the confidentiality, integrity, and security of your information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.resethiq.com, use our platform, or interact with our services.

By accessing or using our website or services, you acknowledge that you have read and understood this Privacy Policy.

Information We Collect

We may collect the following categories of information.

Personal Information

Information you voluntarily provide, including:

• Full name

• Business email address

• Organization name

• Job title

• Phone number

• Country or region

• Information submitted through contact forms, demo requests, or customer support

Account Information

When you create an account, we may collect:

• Account credentials

• Authentication information

• Organization settings

• Subscription details

• User preferences

Technical Information

When you access our website or platform, we automatically collect certain technical information, including:

• IP address

• Browser type and version

• Device information

• Operating system

• Referral URLs

• Pages visited

• Date and time of access

• Cookies and similar technologies

Platform Usage Data

To improve our services, we may collect information about how our platform is used, including:

• Feature usage

• System performance metrics

• Error logs

• API usage

• Audit logs

• Security events

Customer Data

Customers may upload datasets or metadata for analysis.

ResEthiq processes customer data solely to provide the requested services.

Unless explicitly authorized by the customer:

• Customer datasets are never sold

• Customer datasets are never used to train AI models

• Customer datasets remain under the customer's control

How We Use Your Information

We use collected information to:

• Provide and maintain our platform

• Verify user accounts

• Deliver requested services

• Process subscriptions and invoices

• Respond to support requests

• Improve product functionality

• Monitor system security

• Detect fraud or unauthorized activity

• Comply with legal obligations

• Communicate product updates and important service notices

Where permitted by law, we may also send product announcements or marketing communications. You may opt out at any time.

Data Security

Protecting customer data is fundamental to ResEthiq.

We implement appropriate administrative, technical, and organizational safeguards, including:

• Encryption in transit

• Encryption at rest (where applicable)

• Role-based access controls

• Authentication and authorization controls

• Secure infrastructure

• Continuous monitoring

• Audit logging

While we employ industry-standard security measures, no method of electronic storage or transmission over the Internet can be guaranteed to be completely secure.

AI and Customer Data

ResEthiq is built around data integrity and responsible AI.

We do not:

• Use customer datasets to train foundation models without explicit permission

• Sell customer data

• Share uploaded datasets with third parties for advertising

Where customers deploy ResEthiq within their own infrastructure, uploaded datasets remain within the customer's controlled environment according to the chosen deployment architecture.

Cookies

We use cookies and similar technologies to:

• Remember preferences

• Maintain secure sessions

• Improve website performance

• Measure usage analytics

You may configure your browser to reject cookies, although certain functionality may become unavailable.

Sharing of Information

We do not sell personal information.

We may share information only when necessary with trusted service providers that support our operations, including:

• Cloud infrastructure providers

• Payment processors

• Authentication providers

• Customer support platforms

• Analytics providers

These providers process information only as necessary to perform services on our behalf.

Legal Requirements

We may disclose information if required by law or when we reasonably believe disclosure is necessary to:

• Comply with legal obligations

• Respond to lawful governmental requests

• Protect our legal rights

• Prevent fraud or abuse

• Protect the safety of users or the public

Data Retention

We retain information only for as long as necessary to:

• Provide our services

• Comply with legal obligations

• Resolve disputes

• Enforce agreements

Customer data may be deleted upon request, subject to contractual obligations and applicable law.

International Data Transfers

Where personal information is transferred across jurisdictions, we implement appropriate safeguards consistent with applicable data protection laws.

Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal information

• Correct inaccurate information

• Request deletion of personal data

• Object to certain processing

• Withdraw consent

• Request data portability

• Lodge a complaint with a supervisory authority

To exercise these rights, please contact us using the details below.

Third-Party Services

Our website may contain links to third-party websites or services.

ResEthiq is not responsible for the privacy practices or content of third-party websites.

Children's Privacy

ResEthiq's services are intended for business and professional users.

Our services are not directed toward individuals under the age of 18, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations, or business practices.

Updated versions will be posted on this page with a revised effective date.