Privacy Policy

Privacy Policy

Who We Are

ResEthiq is an AI trust and assurance platform that helps organizations verify datasets, assess AI systems, generate independently verifiable evidence, and continuously monitor AI throughout its lifecycle.

For the purposes of applicable data protection law, ResEthiq may act as a data controller for personal information collected through our website and platform, and as a data processor where we process Customer Data on behalf of our customers. You can contact us through the official contact information provided on the ResEthiq website.

What Data We Collect

Depending on how you interact with ResEthiq, we may collect the following categories of information:

  • Contact information — your name, email address, organization, job title, and other information you provide through forms or enquiries

  • Account information — information required to create and manage your ResEthiq account

  • Business information — organization details and information relevant to your use of our services

  • Customer Data — datasets, documentation, metadata, AI system information, and other materials submitted to the platform by authorized customers

  • Usage data — information about how you interact with our website, platform, features, and services

  • Technical information — IP address, browser type, device information, operating system, logs, and security-related information

  • Correspondence — communications, enquiries, support requests, and other information you provide to us

  • Marketing preferences — your communication preferences and whether you have opted in to receive marketing communications

How We Use Your Data

We may use personal information to:

  • Provide, operate, maintain, and secure the ResEthiq platform

  • Create and manage user accounts

  • Respond to enquiries and provide customer support

  • Perform verification, assurance, monitoring, and related services requested by customers

  • Generate reports, evidence records, audit trails, certificates, and other platform outputs

  • Detect security incidents, misuse, fraud, and unauthorized activity

  • Improve the performance, reliability, security, and functionality of our services

  • Communicate product updates, research, insights, and other information where permitted

  • Comply with applicable legal, regulatory, and contractual obligations

Where we process Customer Data on behalf of an organization, we process that data in accordance with the applicable customer agreement and documented instructions.

Legal Basis for Processing

Depending on the circumstances and applicable law, we may process personal information on the following legal bases:

  • Contractual necessity — where processing is necessary to provide requested services or manage an agreement

  • Legitimate interests — where processing is necessary to operate, secure, improve, and protect our services

  • Consent — where you have provided consent, including for certain marketing communications

  • Legal obligation — where processing is required to comply with applicable law or regulatory requirements

Customer Data and AI Assurance Data

ResEthiq is designed to process data used for AI assurance, including datasets, metadata, model information, documentation, governance information, and related evidence.

Customers remain responsible for ensuring that they have the appropriate rights, permissions, notices, and lawful basis to submit such information to ResEthiq.

Where ResEthiq processes Customer Data as a processor, we will process such data only as permitted by the applicable agreement and applicable data protection law.

How Long We Keep Your Data

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, to provide our services, maintain appropriate business and security records, resolve disputes, enforce agreements, and comply with legal obligations.

Retention periods for Customer Data may be governed by the applicable customer agreement.

Marketing information is generally retained until you unsubscribe or withdraw your consent, subject to applicable legal requirements.

Sharing Your Data

We do not sell personal information.

We may share information with trusted service providers that support the operation of ResEthiq, such as:

  • Cloud infrastructure and hosting providers

  • Security and monitoring providers

  • Analytics and infrastructure providers

  • Communication and customer-support providers

  • Professional advisers, where necessary

  • Government authorities or regulators where required by applicable law

Third-party service providers are expected to process information only for authorized purposes and maintain appropriate confidentiality and security measures.

International Data Transfers

Where personal information is transferred across jurisdictions, ResEthiq will take appropriate measures required by applicable data protection law to protect such information.

Depending on the applicable jurisdiction, this may include contractual safeguards, adequacy mechanisms, or other legally recognized transfer mechanisms.

Your Rights

Subject to applicable law, you may have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate or incomplete information

  • Request deletion of your personal information

  • Request restriction of certain processing

  • Object to certain processing activities

  • Request portability of your personal information where applicable

  • Withdraw consent where processing is based on consent

  • Opt out of marketing communications

  • Lodge a complaint with the relevant data protection authority

To exercise applicable rights, please contact ResEthiq through the contact information provided on our website.

Cookies and Similar Technologies

We may use cookies and similar technologies to operate our website, understand usage patterns, improve functionality, maintain security, and support analytics.

Where required by applicable law, we will obtain consent before using non-essential cookies or similar technologies.

For additional information, please refer to our Cookie Policy.

Data Security

ResEthiq implements reasonable technical and organizational measures designed to protect personal information and Customer Data against unauthorized access, alteration, disclosure, loss, or destruction.

However, no internet-based system or method of electronic transmission can be guaranteed to be completely secure.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes to our services, technology, legal requirements, or privacy practices.

Any material changes will be posted on this page with an updated effective date.

Contact

If you have questions about this Privacy Policy, our data practices, or your privacy rights, please contact ResEthiq through the official contact information provided on the ResEthiq website.